Koushik Dutta is a seasoned Quality Engineering leader and Software Quality Assurance Manager at Shell India, bringing more than three decades of experience in enterprise software testing, QA transformation, automation, and AI-driven quality analytics. Throughout his career, he has led complex global programs and helped organizations modernize testing practices across industries and geographies. His recent work focuses on leveraging machine learning to predict and optimize Cost of Quality, transforming QA from reactive reporting to data-driven decision-making. Koushik is passionate about innovation, mentoring future quality leaders, and advancing the role of AI in quality engineering.
